bs44's Privacy Policy
Our complete policy on the collection, use, and protection of your personal information on the bs44 platform is presented here in detail.
Introduction & Applicability
This Privacy Policy ("Policy") is issued on behalf of the bs44 platform ("we", "our", "bs44") and applies to the website https://bs44.lat. This Policy describes what personal information we collect, why we collect it, how that information is used and stored, and what steps we take to protect your data.
By using this website or registering for our services, you are considered to have consented to all the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
Depending on the nature of your relationship with us, bs44 may collect the following types of information:
Identity Information
- Full name and date of birth
- National ID card or passport number
- Photo (where verification is required)
- Residential address
Contact Information
- Email address
- Mobile number
- bKash, Nagad, or Rocket number
- Account recovery information
Financial Information
- Deposit and withdrawal transaction records
- Payment method details (bKash, Nagad, Rocket, Upay, bank information)
- Account balance history
- Bonus and promotion usage information
Usage Information
- IP address and device information
- Browser type and operating system
- Time spent on site and pages visited
- Gaming activity logs
We never collect unnecessary sensitive information (such as religious identity or political views). Data collection is always relevant and limited to what is minimally necessary to provide our services.
How We Collect Information
bs44 collects your information in the following ways:
- Directly from you: Information you provide during registration, login, payment forms, or when contacting support.
- Automatically: When you visit our site, certain information is automatically recorded through cookies, log files, and web beacon technology.
- From third parties: Necessary verification information may be collected from approved third-party services during the identity verification process.
- From payment processors: When completing a transaction, payment service providers (bKash, Nagad, Rocket, Upay, etc.) supply the necessary transaction confirmation information.
Cookies and Similar Technologies
Our website uses cookies, which are small text files stored in your browser. Cookies help us improve site functionality, remember your preferences, and analyse site usage. You can disable cookies from your browser settings if you wish, though this may limit some site functionality.
Purposes of Using Your Information
bs44 uses collected information only for defined and legitimate purposes. These purposes are described in detail below:
Service Delivery and Operations
Creating and maintaining your account, processing transactions, operating gaming services, and ensuring the security of your account.
Identity Verification and Fraud Prevention
Confirming your age (21 or older), preventing money laundering, and conducting necessary checks to prevent financial fraud.
Customer Support
Resolving your questions, complaints, or issues, and ensuring effective assistance through 24/7 live chat and email support.
Service Improvement
Using anonymised statistics and analytics to improve the user experience, add new features, and resolve technical issues on the site.
Communications and Notifications
Keeping you informed about transaction confirmations, security alerts, policy change notices, and (with your consent) relevant offers.
Responsible Gaming
Monitoring your gaming activity to offer support where potential issues arise and ensuring compliance with responsible gaming guidelines.
Sharing Information with Third Parties
bs44 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
- Service Partners: Necessary minimum information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technology infrastructure services. These partners operate under strict confidentiality agreements.
- Legal Obligations: Relevant information may be provided in response to court orders, legal investigations, or lawful requests from authorities.
- Fraud and Abuse Prevention: Information may be shared with industry-recognised security organisations to prevent fraudulent activity.
- Business Restructuring: In the event of a merger or acquisition, your information may be transferred to the new entity, but all terms of this Policy will remain in effect.
Data Security Measures
To ensure the security of your information, bs44 uses industry-standard security technologies and practices:
SSL Encryption
All communication between our site and servers is encrypted using SSL/TLS technology, keeping data transmission completely secure.
Access Controls
Only authorised personnel can access your personal information, and all access is logged and monitored.
Secure Storage
All data is stored on secure servers and regularly backed up. Sensitive information is stored in encrypted form.
That said, transmitting information over the internet is never entirely risk-free. We make every effort to protect your information, but we cannot guarantee absolute data security. Keeping your account password confidential and not logging in from unfamiliar devices is your own responsibility.
Data Retention Period
bs44 retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- Service-related information is retained for as long as your account remains active.
- Financial transaction records may be retained for a specified period after account closure to meet legal obligations.
- Information necessary for fraud prevention may be retained for a specified period.
- After the specified period, data is securely deleted or anonymised.
Once the defined retention period expires, bs44 follows a specific process to permanently delete your information, ensuring no unnecessary data is retained.
Your Rights
You have the following rights regarding your personal information, which you may exercise at any time:
Right to Access
You may request to know what information we hold about you. We will provide you with a copy of that information within a reasonable timeframe.
Right to Rectification
If your information contains any errors or is incomplete, you may request a correction. We will update any correctable information promptly.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business requirements.
Right to Withdraw from Marketing
If you no longer wish to receive promotional emails or messages, you may withdraw your consent at any time. Contact support or use the unsubscribe option in any email.
Right to Data Portability
You may request that your account information be provided in a structured, readable format, making it easy to transfer to another service if needed.
To exercise these rights, email us at [email protected]. We will assist you in Bengali and English through 24/7 support.
Protection of Minors
The bs44 platform is intended for users aged 21 and above only. We never knowingly collect information from minors.
If we become aware that a user is under the age of 21, that account will be closed immediately and the associated information will be deleted. If a parent or guardian believes their child has opened an account on our platform, please contact [email protected] without delay.
Policy Changes and Updates
bs44 reserves the right to update this Privacy Policy in response to business changes, legal amendments, or service improvements. In the event of changes:
- The updated Policy will be published on this page.
- You will be notified by email of any significant changes.
- Continuing to use the platform after changes have been made will be considered as your acceptance of the updated Policy.
- Any changes that diminish your rights will not apply without your consent.
If you have any questions about any part of this Policy, or if you wish to make a request regarding your information, please contact us directly.
Contact Us
If you have any questions about this Privacy Policy, any requests regarding your information, or any concerns you wish to raise, please contact us in the following ways:
Email: [email protected]
Support: 24/7 Live Chat (Bengali & English)
Our team is always ready to answer any questions you have regarding the protection of your information.
More information is available on our About Us page or in the FAQ section. For guidance on responsible gaming, please visit the Responsible Gaming page.